The Internet Watch Foundation (IWF)

Online safety / security, for you and your children, is a crucial Sky priority. As part of our commitment, Sky works closely with the Internet Watch Foundation (IWF) to provide advice on safe internet use and links to organisations that can assist you.

Sky is a member of the IWF, the UK internet ‘Hotline’ for the public to report their exposure to online child sexual abuse content hosted anywhere in the world, as well as criminally obscene and incitement to racial hatred content hosted in the UK.

The IWF was founded by the internet industry in 1996 and works in partnership with the police, the government, the wider online industry, as well as the public to combat the availability of potentially illegal online content within its remit. As a result of this self-regulatory approach, less than 1% of online child sexual abuse content has apparently been hosted in the UK since 2003, down from 18% in 1997.

All of the IWF industry members, including Sky, help to fund the organisation’s work, support its aims and have adopted the IWF Code of Practice. Sky works together with the IWF to ensure that we provide the most hostile environment for hosting abusive images and to protect UK internet users from inadvertent exposure to online child sexual abuse content.

Providing the ‘Hotline’ reporting system, the IWF helps the online industry combat abuse of its services through a ‘notice and take-down’ initiative that alerts Internet Service Providers (ISPs) of any potentially illegal content within IWF’s remit in their systems and enables the police to investigate the publisher. This partnership approach is recognised internationally and the IWF is committed to sharing its best practices, expertise and experience around the world, contributing to dialogues beyond the UK and Europe, to ensure greater awareness of the global issues and responsibilities.

In conjunction with the IWF, we’ve put in place technical measures on our network that help prevent our customers from accessing websites that contain illegal images of child sexual abuse identified by the IWF. Although our measures are robust, the nature of the Internet means that they won’t be able to filter all kinds of materials you may not wish to see. It’s therefore important that customers, especially parents who wish to prevent their children from accessing websites that they feel are inappropriate, take additional measures. McAfee Internet Security Suite for Sky Broadband customers contains Parental Controls features that can help in this case and can be found in Related Products section on this page.

If you wish to report an incident of: 

  • images of child sexual abuse hosted anywhere in the world
  • criminally obscene images hosted in the UK
  • incitement to racial hatred content hosted in the UK

you can do so by going to the IWF’s reporting page at

or visiting their website

Read Morehere