BT pushes broadband customers to lock into long-term deals ahead of price hikes
- BT’s standard broadband will increase by GBP2 a month from January 7
- The firm is urging customers to sign up for another contract to avoid this hike
- Yet under industry rules customers can break their existing contract and switch
BT is pushing customers to lock into long broadband contracts to avoid soaring prices
BT is pushing customers to lock into long broadband contracts to avoid soaring prices.
Standard broadband will increase by GBP2 a month – GBP24 a year – from January 7 even if you are in the middle of your contract.
If you have faster fibre broadband you’ll pay an extra GBP2.50 a month.
The telecoms giant is telling customers they can avoid the hikes by signing up for another 18 month contract immediately.
Yet under industry rules customers can break their existing contract and switch to another firm, which may be cheaper.
Call costs are also increasing.
BT’s unlimited anytime landline calls package will rise from GBP8.99 a month to GBP9.50.
Calls to other landlines rise from 12p a minute to 13p, while the set-up fee will also rise by a penny to 22p per call.
Calls to mobiles will rise from 16p to 17p a minute.
The move comes after BT announced plans to reduce landline only prices by GBP7 a month following an Ofcom investigation.