General

Kulula to launch cashless payments on flights

Kulula.com plans to make in-flight cashless payments a reality on its planes. The company told MyBroadband it is currently testing a cashless system on its flights, which will remove the need for passengers to pay for items using physical cash. Luane Lavery, Brand Communications Manager at Kulula.com, said they don’t have a specific timeframe for the implementation and launch of the cashless system.

“This exciting product is still in the development and testing phase, and we can confirm that both credit and debit cards will be accepted as payment,” said Lavery. Lavery added that the device used to accept the card payments will not be a traditional point-of-sale device, which will be a first in South Africa. Certain domestic airlines allow users to purchase food on their flight using cash, and passengers are often asked to pay with the smallest denominations possible or as close to the price of the item as possible.

A move to card payments will eliminate this potential barrier for customers.

Kulula.com declined to comment on the connectivity solutions that will be used to process the card payments in-flight.

Now read: Shipping a parcel overseas using the Post Office – 2018 Pricing[1]

References

  1. ^ Shipping a parcel overseas using the Post Office – 2018 Pricing (mybroadband.co.za)

Zando’s new “Best Price” discounts – How they work

Zando is launching a new Best Price feature for its customers, with the company promising to beat any competitor’s pricing. The Best Price feature aims to ensure Zando always has the lowest prices, compared to both online and physical stores, said Zando CEO Sascha Breuss. “If one of our shoppers finds a cheaper price elsewhere, both online or offline, we will beat that price, no strings attached,” said Breuss.

The Best Price feature works as follows:

  • Shoppers find an item on Zando which is cheaper elsewhere.
  • They fill in a form on Zando’s website, with the details of the cheaper offer.
  • Shoppers will receive a voucher via email to buy the item at the “best price” on Zando.

The feature also works if competing items are on sale, said Breuss. “An easy example of how our Best Price Guarantee works: I am looking for a pair of new running shoes and have decided on a pair of Adidas. I then look around for the best price.

I find a pair on sale elsewhere at R50 less. All I need to do is go to Zando, fill out the Best Price form, and they will give me an even better price than I found on sale before.”

Better price

The new “best price” on Zando will range from R5 better than the competing price, all the way up to R100 or more. “This varies on a product-to-product basis, depending on the brand, item, and competing price example,” said Breuss.

“For example, if a competitor is doing a clearance sale on a pair of shoes, we will still beat that price – but are a bit more limited by how much we can beat it by.” This is compared to a case of a competitor’s regular price, which Zando should always be cheaper than, said Breuss. Breuss reinforced that pricing from competing online and brick-and-mortar stores is valid.

“No matter where you are in South Africa, online or offline, Zando will have the best price, guaranteed,” he said.

Zando’s new “Best Price” discounts – How they workSascha Breuss

Price focused

While price cuts like Best Price deals from Zando eat into its bottom line, Breuss said the move is key for them to build a relationship with their customers. “The South African market has become very price focused, with companies having 50% off deals almost daily,” he said. “We want to take that in a different direction and focus on building relationships with our clients based on trust.”

“We want customers to stop having to hunt every day for the latest deal and instead know that at Zando they will always get the best price.”

Now read: Alibaba criticized again by US for selling fakes online[1]

References

  1. ^ Alibaba criticized again by US for selling fakes online (mybroadband.co.za)

Alibaba criticized again by US for selling fakes online

Alibaba Group Holding Ltd. was cited again as a marketplace for fakes on a U.S. blacklist, another sign of increasing tension between the U.S. and China. The Office of the U.S. Trade Representative on Friday included Alibaba’s Taobao online marketplace on its list of “Notorious Markets,” citing a high volume of reported counterfeiting and piracy.

The agency acknowledged steps Alibaba has taken to make it easier for fakes to be removed, but said “the enforcement program reportedly continues to be burdensome and insufficient to end the sale of counterfeit products on the platform.” In response, Alibaba’s President Mike Evans said in a blog post that the company’s presence on the list “is not an accurate representation of Alibaba’s results in protecting brands and IP, and we have no other choice but to conclude that this is a deeply flawed, biased and politicized process.” Trade tension between the U.S. and China is increasing as China’s economy continues to grow quickly and its companies expand overseas.

Chinese acquisitions of U.S. companies have been thwarted by lawmakers recently. Ant Financial, the Chinese financial services giant controlled by Alibaba co-founder Jack Ma, failed to win approval from a key U.S. government panel for its plan to buy MoneyGram International Inc. The decision by the USTR is a blow to Alibaba’s international expansion strategy, which depends on winning the trust of U.S. and global brands.

Alibaba dominates e-commerce in China, with Taobao and the company’s other shopping platforms accounting for the majority of online retail sales, but it’s a bit player in the U.S. still.

Alibaba said more than 230,000 Taobao stores were closed from September 2016 to August 2017.

The company has also provided leads to law enforcement that resulted in more than 1,000 arrests and the closing of nearly 1,000 manufacturing and distribution locations.

Now read: Shipping a parcel overseas using the Post Office – 2018 Pricing[1]

References

  1. ^ Shipping a parcel overseas using the Post Office – 2018 Pricing (mybroadband.co.za)