09-30-10-07

BRADFORD-ON-AVON : DEGRADED SERVICE

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Incident Manager – Automatic Mailer.
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BT Wholesale – Broadband Incident Report Please read the following incident report as it could have an impact on some of your end users BT Incident Reference: 26203 Issue : 2 Detected Date: 19/09/2010 Detected Time: 11:06 Start Date: 19/09/2010 Start Time: 11:05 Anticipated Clear Date: 19/09/2010 Anticipated Clear Time: 16:00 Incident Headline: : BRADFORD-ON-AVON : DEGRADED SERVICE Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.

Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

Dialling Codes Affected:

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Incident Manager – Automatic Mailer.
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System Time Stamp: 19/09/2010 12:59