Lancashire

Reference Library – England – Lancashire Broadband

Post Office Telecoms continues growth with acquisition of Fuel Broadband

Post Office Telecoms has now completed the acquisition of Fuel Broadband and is today welcoming 60,000 new customers. The seamless transition from Fuel Broadband – part of New Call Telecom – to the Post Office completed on 1st August, and our new customers will now be able to take advantage of a range of Post Office benefits…

Post Office1 Telecoms has now completed the acquisition of Fuel Broadband and is today welcoming 60,000 new customers. The seamless transition from Fuel Broadband – part of New Call Telecom – to the Post Office completed on 1st August, and our new customers will now be able to take advantage of a range of Post Office benefits, including:

> Highly competitive pricing

> Totally unlimited broadband

> UK based customer contact centre

More specifically, customers will be able to access a variety of compelling telecoms products which include unlimited ADSL broadband (up to 17Mbps), unlimited fibre broadband (up to 38Mbps or 76Mbps) and voice only home phone. In addition, we are continuing to invest in our customer service teams in Preston, Lancashire and Selkirk, Scotland to enhance our customer experience. The investment in making our services better for customers, along with the acquisition, highlights that Telecoms is a vital and growing part of the Post Office, as we continue our transformation into a sustainable and relevant business for UK communities. Meredith Sharples, Director of Telecoms at Post Office, said:

“We are delighted to welcome more than 60,000 new customers to the Post Office, where they can now benefit from our great service at a highly competitive prices. The acquisition demonstrates our commitment to further growth in the telecoms business. “With our unique insight and understanding of UK consumers, we have been able to build a strong and relevant telecoms offer; including high speed unlimited fibre products offering speeds of up to 76Mbps and voice only home phone all at great prices.”

“Using the trusted Post Office brand as a strong foundation, we look forward to fulfilling our growth strategy and seeing our telecoms business go from strength to strength in the years to come.”

Interested in high speed connectivity for Britain? Find out more about Connected Britain 2018. Business Design Centre, London – 19-20 June 2018 – VISIT THE WEBSITE2


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References

  1. ^ Post Office (www.totaltele.com)
  2. ^ VISIT THE WEBSITE (www.terrapinn.com)
  3. ^ View more (www.totaltele.com)
  4. ^ post your company’s news (www.totaltele.com)

Post Office Hopes Community Focus & Fuel Broadband Acquisition Will Grow Telecoms Unit

Post Office says its serious about its telecoms business as it acquires 60,000 Fuel Broadband subscribers and invests in UK call centres

The Post Office hopes its reputation as a community institution will see it gain more broadband customers following the acquisition of Fuel Broadband. 1

More than 60,000 customers will migrate to the Post Office’s broadband service as the company looks to build its “vital and growing” telecoms business.

“We are delighted to welcome more than 60,000 new customers to the Post Office, where they can now benefit from our great service at a highly competitive prices,” said Meredith Sharples, the organisation’s director of telecoms.

Post Office Hopes Community Focus & Fuel Broadband Acquisition Will Grow Telecoms Unit

“The acquisition demonstrates our commitment to further growth in the telecoms business.

“With our unique insight and understanding of UK consumers, we have been able to build a strong and relevant telecoms offer; including high speed unlimited fibre products offering speeds of up to 76Mbps and voice only home phone all at great prices.”

“Using the trusted Post Office brand as a strong foundation, we look forward to fulfilling our growth strategy and seeing our telecoms business go from strength to strength in the years to come.”

Although the quality of rural broadband depends on the strength of the underlying network (in this case operated by Openreach), the Post Office believes its 11,500 branches (despite closures) give it an advantage. 2

It claims 99.7 percent of the UK population lives within three miles of a branch and is investing in its call centres in Lancashire and Scotland.

However the Post Office was one of the telcos taken offline by the Mirai Botnet attack last year, although it stressed that no customer data was taken. 3

Quiz: What do you know about fibre broadband?4

References

  1. ^ The Post Office (www.silicon.co.uk)
  2. ^ in this case operated by Openreach (www.silicon.co.uk)
  3. ^ stressed that no customer data was taken. (www.silicon.co.uk)
  4. ^ What do you know about fibre broadband? (www.techweekeurope.co.uk)

BT steps forward to guarantee 10Mbps broadband coverage by 2020

However, this weekend BT announced its aim to provide the infrastructure for 99% of premises in the United Kingdom – to get broadband1 speeds of at least 10 megabits per second by 2020. All homes and businesses across the United Kingdom are set to benefit from universal high-speed broadband, the government announced, after BT offered voluntarily to offer the service across all parts of the United Kingdom, mainly delivered through Openreach2. “We warmly welcome BT’s offer and now will look at whether this or a regulatory approach works better for homes and businesses”, said Culture Secretary Karen Bradley in a weekend statement. It’s a problem that’s particularly common in rural areas, and BT has offered to stump up ?600 million to ensure that more rural homes have decent connections by 2020.

“Although broadband is increasingly considered to be an essential utility, the quality of customer services has simply not caught up with demand”, said Shapps.

It proposes using a range of technologies to deliver the service, including fibre to the cabinet, fibre to the home and fixed wireless. The UK government will now work with BT over the coming months to develop the proposal. The government suggested the BT proposal would mean many premises will receive substantially more than 10Mbps, with homes and businesses expected to receive connections more quickly than could be delivered under a regulatory approach. “The driving force behind our decision-making will be making sure we get the best deal for consumers”.

Which? recently revealed the worst (and best) broadband speeds in the United Kingdom with Scotland coming out as a part of the country that was particularly suffering. The report, led by MP Grant Shapps and signed by 56 of his colleagues, claimed Ofcom’s3 current connectivity data “fails to distinguish between the take-up and availability of superfast broadband”.

BT’s proposal does not include any public funding. “We have already subsidised superfast broadband to the tune of ?1.7bn”, he said.

“A much better use of time and resources by BIG would have been to identify those households which can get faster broadband services4 and have not upgraded and analyse the trends”.

While the United Kingdom enjoys a fairly decent level of broadband coverage, there are still plenty of people struggling with relatively slow connections. “There may be research needed on why some areas seem to have lower take-up than others, and the reasons are going to be very varied, just like the nature of towns and villages across the United Kingdom varies”, he concluded.

References

  1. ^ broadband (www.techradar.com)
  2. ^ Openreach (lightreading.com)
  3. ^ Ofcom’s (lightreading.com)
  4. ^ broadband services (www.computerweekly.com)